COLLECTION OF INFORMATION
We collect personal information from you when you submit it to us, including by: (1) registering on the Website; (2) placing an order; (3) signing up for our newsletter; (4) contacting us; or (5) participating in a Website promotion or survey. This information may include, for example, your name, email address, mailing address, billing address, telephone number, date of birth, and credit or debit card information. We may combine the information we collect from you with information we receive about you from other sources, such as address update services.
We may collect personal information from you when you write a review on our site. However, we do not ask, and you should not enter, your full name anywhere in your review.
When you visit the Website, we may collect certain other information from you, including your Internet Protocol (IP) address, browser type, operating system, the specific web pages visited during your connection, and the domain name from which you accessed the Website. In addition, we may collect information about your browsing behaviour, such as the date and time you visit the Website, the areas or pages of the Website that you visit, the amount of time you spend viewing the Website, the number of times you return to the Website and other clickstream data. We may also use non-personal information for statistical analysis, research, and other purposes.
Cookies and Web beacons
We may also use web beacons on the Website, in our emails and in our advertisements on other websites. Web beacons are tiny graphic images that are used to collect information about your Website visit, such as the pages you view and the features you use, as well as information about whether you open and/or act upon one of our emails or advertisements. We may also collect the URL of the website you visited immediately before coming to the Website. Web beacons help us analyse our Website visitors' behaviour and measure the effectiveness of the Website and our advertising. We may work with service providers that help us track, collect and analyse this information.
We may combine the non-personal information we collect through cookies and web beacons with other information we have collected from you.
Use of Information
If you do not wish to receive communications from us about special offers and promotions, you can opt-out of receiving these communications by following the instructions contained in the messages you receive. Even if you opt-out of receiving these messages, we reserve the right to send you certain communications relating to the services we provide, and we may send you service announcements and administrative messages. We do not offer you the opportunity to opt-out of receiving those communications.
Disclosure of Information
Please note that if you voluntarily submit any personal information for posting on the Website, such as a review or a blog post, the information becomes publicly available and can be collected and used by others, so you should use care before posting information about yourself online.
Access to Your Personal Information
You may access your personal information by signing into your account. From there, you can correct or modify your information. Please ensure that you keep your personal and contact details up to date by signing into your account and making changes when required.
We maintain reasonable and appropriate measures designed to maintain information we collect in a secure manner. We have taken certain physical, electronic, and administrative steps to safeguard and secure the information we collect from Website visitors.
Even though we follow reasonable procedures to try to protect the information in our possession, no security system is perfect and we cannot promise, and you should not expect, that your information will be secure in all circumstances. The transmission of information via the internet is not completely secure; this risk is common across the internet and not specific to our Website. We cannot guarantee the security of your data (including your personal information) transmitted to our Website; any transmission is at your own risk.
It is important for you to protect against unauthorized access to your password and to your computing device. Be sure to sign off and close your browser when you have finished your user session. This will help to ensure that others do not access your personal information if you share your computing device or use a computing device in a public place such as a library or internet café.
We do not direct the Website to, nor do we knowingly collect any personal information from, children under the age of thirteen. In accordance with our terms and conditions of sale you must be at least eighteen years of age to order products from the Website.
Third Party Websites
Interest Based Advertising
We may use third-party advertising companies that use tracking technologies to serve our advertisements across the Internet. These companies may collect anonymous information about your visits to the Website and other websites and your interaction with our advertising and other communications. These advertising companies serve ads on behalf of us and others on non-affiliated sites, and some of those ads may be personalized, meaning that they are intended to be relevant to you based on information collected about your visits to this site and elsewhere over time. Other companies may also use such technology to advertise on our Website.